Polling in the TDG
Asking better questions in a better system to make better decisions
My hometown, Brooks, Alberta, puts out an annual survey for citizens to give their opinions to City Hall. Somehow the decision makers use this information to make better decisions.
From my perspective, these surveys have two basic questionnaire styles. The first style asks relevant questions. It takes me 30 to 60 minutes to answer. I happily fill it out, for I believe my insights will be useful. I do not consider this time as an excessive sacrifice to let city councillors know my thoughts and concerns.
But I am well educated. English is my first language. And I have an above average understanding in civic affairs.
Brooks is more blue-collar than white-collar. Oilfields and agriculture have been its economic engines. A beef packing plant employs 2,500 people in this city of 15,000. Many of its employees are immigrants, with (generally speaking) lower English abilities and lower education. Many are struggling just to survive in Canada. And much of Brooks Caucasian population have other life priorities than local governance.
These two blue collar demographics are likely not to show much interest in the surveys I like to fill out. So turnout is low. So survey results are not representative of Brooks citizens. Such survey results would not provide useful information.
So to get more response in the next year, the city offers its second style of survey: simplified — a lot. The last survey had only three questions. One question listed the 15 or so departments (like policing, street repair, community center, etc.). The question asked was: “What department should have its budget cut?”
I had no idea on how to answer that question. I kind of doubt the two blue-collar demographics would either. But it was quick to fill out, and I gave my best guess.
I have no idea how City Council would respond if 40% of survey takers said to cut the snow removal budget. If City Council followed that “advice,” it would be berated in the next big snowstorm.
Such a pointless survey — even if more people are filling it out.
But Polling Should be Useful
I have struggled with pollsters ever since I became “politically interested” about 40 years ago. I have written about my frustration.
https://medium.com/tiered-democratic-governance/are-polls-believable-423e12092d74?sk=5fb248800db70e57de50c150f7193e3d
In case you don’t read this article, the main arc is my aunt who had strong opinions on most things. She was a TV addict; she was not a community-minded citizen; she was not a social person; she never voted in her life. For several years, pollsters interviewed her because she was so easy to talk to.
In a sub-arc, I also talk about my refusal to spend time with phone pollsters and answer their silly questions. Many political junkies would be aghast that I so easily dismiss polls and surveys. How could I reject an opportunity to be a sample of our population that can shape society? And I might be passing my opportunity to someone who is not in my demographic — which then distorts the findings of the poll and survey.
In theory, polls and surveys should provide useful information for politicians and decision makers. And maybe that is why we still conduct polls and surveys. In practice, I have my doubts the pollsters can find a reliable sample that represents the population.
I have a way to make polls and surveys more reliable, credible, informative, and efficient.
But first we need to build a new democracy.
Polling in Tiered Democratic Governance (TDG)
The TDG is my main reason for being on Medium and other internet forums. The main features of the TDG are 1) No political parties, 2) voting based on good character and capacity for governance, 3) decisions are made by consultative process, 4) the elected bodies are guided by an advisory board.
Let’s assume the TDG is built. This is how I envision polling will work in this system.
I will use my hypothetical TDG city as my example.
https://medium.com/tiered-democratic-governance/a-glimpse-of-our-future-democracy-513aae0f20fd?sk=9e199757e4151345bf4ed9d1b55afe2b
This city has 100,000 citizens. It has 500 neighborhoods, and each neighbor elects its own first-tier representative.
I say: “Let these 500 representatives fill out the survey!”
Here are the advantages:
The neighborhood representatives have been selected by their neighbors. Many will take that responsibility seriously and give voice to their neighborhood.
Most of the 500 representatives will be community-minded citizens. They will have the pulse of their neighborhood. They will not be avid TV watchers or pollster pets, like my aunt.
The surveys can be designed to get the opinions of the neighborhood representatives or to get the representative’s take on the opinions in his/her community. Maybe the neighborhood representative can do a little polling in his/her neighborhood. We will learn better survey techniques using neighborhood representatives.
Giving the survey only to neighborhood representatives saves the expense and frustration of trying to promote the survey to the general public.
The 500 representatives come from all parts of the city. The 500 neighborhood representatives will represent all sorts of demographics.
Five hundred voices should be enough to tell the Council what the citizens are thinking.
Surveys can be conducted once a month.
The same question(s) can be asked a few months later. Trends will be observed.
Professional sociologists will design the surveys to obtain and collate the information the Council is looking for.
The survey writers can also assume a higher ability to fill out a more complex survey.
With continual practice, the neighborhood representatives will get better at filling out these surveys.
The results of the surveys will be frequently cited in district and Council meetings.
When necessary, the TDG advisory board will be reminding the elected bodies of the survey results.
The Council may or may not take recommendations of the survey. But it will gain more perspectives which lead to better decisions.
Conclusion
The 500 neighborhood representatives earned their legitimacy from their neighbors. They will be a trustworthy, efficient, and credible source to fill out these surveys.
The representatives at the District and Council tiers will find the survey results useful to guide their deliberations, especially if the surveys are monthly.


